Last Updated: 19 August 2026

Privacy policy

At AlightTech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. About AlightTech

AlightTech provides sales and support services for IT and technology products, including:

1. Desktop and Laptop Repair
2. Computer Hardware Sales & Support
3. Printer Repair & Refilling
4. CCTV Installation & Maintenance
5. Networking and Wi-Fi Setup
6. AMC Services
7. Server Installation
8. Biometric Solutions
9. Access Control Systems
10. Video Door Phone
11. EPABX / Intercom
12. Other IT-related products and services

2. Information We Collect

When you contact us, request a quotation, submit an enquiry, or use our services, we may collect information such as:

1. Name
2. Mobile/telephone number
3. Email address
4. Company/organization name
5. Business or service address
6. Product or service requirements
7. Information provided through contact or enquiry forms
8. Information required to provide our services

We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage information for security, analytics, and website improvement purposes.

3. How We Use Your Information

We may use the information collected to:

1. Respond to your enquiries and requests
2. Provide quotations and estimates
3. Provide products and services
4. Schedule and manage service requests
5. Provide customer support
6. Communicate with you regarding your enquiry or service
7. Send important service-related information
8. Improve our website, products, and services
9. Maintain website security and prevent misuse
10. Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate and relevant purposes.

4. Communication and Marketing

We may use your information to respond to your inquiries, provide customer service support, send you important information about our services, and marketing communications (with your consent) through various channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

1. Service providers assisting us with website hosting, technology, communication, or business operations
2. Authorized personnel involved in providing requested products or services
3. Government authorities or law-enforcement agencies where required by applicable law
4. Third parties where disclosure is necessary to protect our legal rights, security, or prevent fraud or misuse

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and improve user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services and Links

Our website may contain links or integrations to third-party services such as WhatsApp, Google Maps, social media platforms, payment services, analytics services, or other external websites.

These third-party services have their own privacy policies and terms. AlightTech is not responsible for the privacy practices of third-party websites or services.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

1. Provide requested products or services
2. Maintain business and service records
3. Fulfil contractual or legal obligations
4. Resolve disputes
5. Prevent fraud or misuse
6. Maintain legitimate business records

When personal information is no longer required, we may delete or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

1. Request information about the personal data we hold about you
2. Request correction or updating of inaccurate information
3. Request deletion of personal information where legally applicable
4. Withdraw consent where processing is based on consent
5. Raise a privacy-related complaint or grievance

To exercise applicable rights or raise a privacy concern, please contact us using the details provided below.

11. Consent

Where required by applicable law, we may obtain your consent before collecting or processing certain personal information.

Where processing is based on consent, you may withdraw your consent by contacting us. Withdrawal of consent may affect our ability to provide certain services where that information is necessary.

12. Children's Privacy

Our website and services are intended for general business and customer use and are not specifically directed toward children.

We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.

13. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

AlightTech

Phone: 84789 58865

Email:
support@alighttechindia.com

sumit@alighttechindia.com

Address: 2/1/H/5, Kulia Tangra 2nd Lane, Kolkata – 700015, West Bengal, India

15. Grievance / Privacy Complaints

For any privacy-related complaint or concern, please contact us using the contact details provided above. We will review and address your concern within a reasonable period, subject to applicable law.